Senior Communications Dispatcher

About the Role

Remote position with virtual and onsite training. Strong communication and computer skills needed. Shift: 10:30am – 7pm

ET Monday–Friday with rotating Saturdays. Interacts with customers, Waste Management customer service, sales, and

operational staff (Route Managers, Mechanics, etc.). Uses Waste Management proprietary software to enter ticket

information and track activity. Shifts vary with potential for overtime and Saturday hours depending on site needs. Some

initial travel (up to 15%) may be required to assist with centralization efforts. Fields incoming calls and emails from

customers, ensuring same‑day service. Initiates outbound calls to customers while drivers are on site to resolve pick‑up

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.