Customer Service Dispatcher
About the Role
Job Title Remote Position with virtual and onsite training Job Summary Communicates back and forth with Waste Management
Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves
service issues. Interacts with customers, Waste Management customer service, sales, and operational staff (i.e. Route
Managers, Mechanics etc.). Uses Waste Management proprietary software to enter ticket information and track activity.
Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up
to 15%) may be required to assist with centralization efforts. Essential Duties and Responsibilities Dispatches drivers
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.